Sweater Season

Shoppe Twelve ships out online orders daily Monday through Friday and ships using USPS & UPS. All shipments are sent out within 24 hours of receiving the order (unless it is a holiday, in which it will be shipped the next standard business day). Shopping local? We offer In-Store Pickup at checkout!

Our Online Return Policy:

RETURNS ARE FOR STORE CREDIT ONLY. All online returns must be initiated within 30 days of receiving your order. In order to qualify for a return, items must be shipped back to our store un-worn and with original tags attached. We do not cover shipping costs for returned items. ALL SALE ITEMS, BODYSUITS, BATHING SUITS & JEWELRY ARE FINAL SALE. Please also include a copy of your receipt or order form which includes your name, email address and phone number. Email us at Hello@ShoppeTwelve.com to begin your return process. Once we receive your merchandise, you will be emailed a store credit that can be used both online or in-store.

Return Address:
Shoppe Twelve RETURNS, 750 Main Street, Napa California 94559

Any other questions about your return? Give us a call! (707) 258-1212

Mon-Fri 10AM-6PM PST